Our Commitment: appep is built with privacy at its core. Your conversations, content, and data are never used to train AI models. You maintain full control over your information.
1. Introduction
appep ("we," "our," or "us") operates this platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using appep, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Name and email address
- Organization name (optional)
- Password (encrypted and hashed)
- Billing information (processed securely via Stripe)
2.2 Usage Data
We automatically collect certain information when you use our service:
- Chat conversations and AI-generated content
- Template selections and preferences
- Feature usage patterns
- Device and browser information
- IP address and approximate location
2.3 Third-Party Integrations
If you connect third-party services, we may receive:
- Google Integration: Email address, name, and OAuth tokens to enable Google Docs/Sheets export
3. How We Use Your Information
We use your information to:
- Provide and maintain our AI content generation service
- Process your subscription and billing
- Enable features like Google Docs/Sheets export
- Send service-related notifications
- Respond to support requests
- Improve our service and develop new features
- Ensure platform security and prevent abuse
Important: We do NOT use your conversations or content to train AI models. Your discussions remain private and confidential.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data only in these circumstances:
4.1 Service Providers
| Provider | Purpose | Data Shared |
|---|---|---|
| OpenAI, Google, Anthropic | AI content generation | Prompts and context (not linked to your identity) |
| Stripe | Payment processing | Billing information |
| AWS | Email delivery, hosting | Email address, service data |
| Docs/Sheets export | Content you choose to export |
4.2 Legal Requirements
We may disclose information if required by law or in response to valid legal requests.
5. Google API Services
appep uses Google API Services to enable document and spreadsheet export. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
5.1 Google Data We Access
- Google Docs: We create new documents containing your exported content. We cannot read or modify your existing documents.
- Google Sheets: We create new spreadsheets containing your exported content. We cannot read or modify your existing spreadsheets.
- Google Drive: We can only access files that our application creates. We cannot browse or access your other Drive files.
5.2 Google Data Storage
We store only:
- OAuth refresh tokens (encrypted) to maintain your connection
- Your Google email address for account identification
We do NOT store your Google documents, spreadsheets, or any content from your Google Drive.
5.3 Disconnecting Google
You can disconnect your Google account at any time from your account settings. Upon disconnection, we immediately delete all stored Google tokens and credentials.
6. Data Security
We implement industry-standard security measures:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for sensitive data
- Secure password hashing
- Regular security audits
- Access controls and authentication
- Secure cloud infrastructure
7. Data Retention
We retain your data as follows:
- Account data: Retained while your account is active
- Chat history: Retained until you delete it or close your account
- Billing records: Retained as required by law (typically 7 years)
You can delete your chat history at any time. Account deletion requests are processed within 30 days.
8. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a standard format
- Opt-out: Unsubscribe from marketing emails
- Disconnect: Remove third-party integrations
To exercise these rights, contact us at privacy{{ request()->getHost() }}.
9. Children's Privacy
appep is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your data may be processed in the United States where our servers are located. By using our service, you consent to this transfer. We ensure appropriate safeguards are in place for international data transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of the service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: